First Aid

Emergency Action for Poisoning

In an emergency, If the poisoned or envenomed person has collapsed or is not breathing call for first aid advice.


Do not wait for symptoms to appear because reactions may be delayed.
Immediately call to the poisons information centre at 1800-425-1213 (Toll free number) available 24 hours a day, 365 days a year, across India.

Be prepared to provide
  1. Age and weight of the person.
  2. What was ingested? Have the bottle or container with you?
  3. How much was taken? This will help the Poison Centre Specialist determine the severity of the incident.
  4. Your name and phone number.

First Aid Advice

  • SnakesOpen or Close

    If snake bite occurs, keep in mind the following DOs:

    • • Remove them from further danger
    • • Keep them still
    • • Immobilize the person completely.Splint the limb to keep it still.Use a makeshift stretcher to carry the person to a place where the transport is available to take them to a health care facility.
    • • Never use a tight tourniquet.
    • • Immediately call the poison information centre on 1800-425-1213
    Read more information
    Immobilization of limb
  • If the poison is SWALLOWEDOpen or Close
    • • Do NOT try to induce vomiting
    • • If safe to do so, take a smartphone photo of the label or note down the product details
    • • Call the Poisons Information Centre on 1800-425-1213
  • If the poison enters the EYEOpen or Close
    • • Flood the eye with cool water from a running tap or a cup/jug
    • • If safe to do so, take a smartphone photo of the label or note down the product details
    • • Call the Poisons Information Centre on 1800-425-1213
  • If the poison contacts the SKINOpen or Close
    • • Remove contaminated clothing
    • • If safe to do so, take a smartphone photo of the label or note down the product details
    • • Call the Poisons Information Centre on 1800-425-1213
  • If the poison is INHALEDOpen or Close
    • • Immediately get the person to fresh air
    • • If it is safe to do so, open doors and windows wide
    • • If safe to do so, take a smartphone photo of the label or note down the product details
    • • Call the Poisons Information Centre on 1800-425-1213